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FAQs
Answers to some of our frequently asked questions.
18 articles
What is Truss and what can I use it for?
How long do payments take?
Do my contacts need to register for Truss?
How secure is Truss?
What is a payment link?
What does the payment status mean?
How do I find and use routing numbers for my Truss account?
Can I send or accept international payments?
Why don't my bank account numbers match the one's shown in Truss?
What does my vendor's payment experience look like?
What does my customer payment experience look like?
How to add Truss to your phone's home screen
How is my available balance calculated?
Is there a Truss referral program?
What are the different user roles and their associated permissions?
How to Install the Truss Mobile App
How to download Truss statements
Securely Connecting Bank Accounts Using Plaid