Truss

Use Truss for simple and secure construction payments.

What is Truss and what can I use it for?

Timelines for when your transactions will settle or deposit.

How long do payments take?

Contacts you are transacting with have the option to create an account, but it is not mandatory.

Do my contacts need to register for Truss?

Protecting your data and transactions is our top priority.

How secure is Truss?

Learn how to access and use the routing numbers in your Truss account

How do I find and use routing numbers for my Truss account?

Can I send or accept international payments?

Chase Bank Uses Substitute Account Numbers to Protect its Users.

Why don't my bank account numbers match the one's shown in Truss?

What does it look like for my vendors/subcontractors to accept a payment?

What does my vendor's payment experience look like?

What does it look like for for my customers to pay a a request?

What does my customer's payment experience look like?

Accessing the Truss webapp is as simple as tapping the shortcut icon on your phone's home screen

How to add Truss to your phone's home screen

Understand the difference between your available, settled, and debitable balance.

How is my available balance calculated?

Refer Truss to your industry contacts and to get up to $100 per referral

Is there a Truss referral program?

Get the Truss mobile app to manage your payments and cards on the go.

How to Install the Truss Mobile App

You can easily download your account statements with Truss

How to download Truss statements

Securely connect your bank account to Truss using Plaid and learn about the security measures taken to keep your information protected.

Securely Connecting Bank Accounts Using Plaid

Understand ACH cutoff times and how they affect settlement time of your transactions.

What are the ACH cutoff times?

The Pending Approval feature allows users with the Bookkeeper role to submit bills for approval before they are processed.

How to Use the Pending Approval Feature on Truss

If you want to use Truss and Jobtread together, add your Truss Custom Payment Portal!

How to add your payment portal to Jobtread

Answers to some of our frequently asked questions.

FAQs

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Find answers and get help from Intercom Support and Community Experts

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