Bank-grade security

We work with large financial institutions to process transactions to their standards and integrate with the same secure technology systems they use. We use 256-bit SSL encrypted payments ensuring bank-grade security for your transactions every step of the way. Accounts are subject to applicable FDIC insurance limits.

Trusted providers

The Truss infrastructure is hosted with GCP (Google Cloud Platform), one of the leading hosting providers in the world. Their services are certified with ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 and SOC 1/2/3.

Separation of duties

In accordance with industry best practices, we strictly separate cloud environments for development and production servers. To avoid security or privacy incidents and errors, we apply distinct security guidelines for each environment and allow minimum access to data that is needed by the requesting entity.

Access to data

All customer data is treated as equally sensitive and under stringent control. Access to customer data is highly restricted and only granted when absolutely necessary and in accordance with our compliance. Only authorized employees within Truss have access to customer data.

In-house support

Our internal team of experts is there for you to quickly resolve issues and questions regarding security whenever it is needed.

Encryption

All data sent between our customers and our applications is encrypted in transit and in rest to protect it from unauthorized disclosure or modification. We use 256-bit SSL encrypted payments, the same standards adopted by governments and financial institutions.

Non-sufficient funds (NSF) prevention

When using our online bank login feature, we validate whether your counterpart has enough funds in their account before performing a transaction to prevent NSF from happening and help you avoid unnecessary NSF fees.

Secure bank connections

Truss uses Plaid to connect securely with your bank account. As the leading provider for financial data connectivity, Plaid is compliant with well-known standards and frameworks such as ISO 27001, ISO 27701 and SSAE18 SOC 2. To find out more, visit Plaid security.

Secure electronic fund transfer (EFT) transactions

All transactions are processed through the Automated Clearing House (ACH) system. ACH is a fast, secure, and convenient way to process transactions.

$2.5M FDIC insurance

FDIC Insurance is provided through Thread Bank; Member FDIC. The Federal Deposit Insurance Corporation (FDIC) is an independent agency created by Congress to maintain stability and public confidence in the nation's financial system. Deposit insurance is one of the significant benefits of having an account at an FDIC-insured bank—it’s how the FDIC protects your money in the unlikely event of a bank failure. Learn more at https://www.fdic.gov/resources/deposit-insurance/