Watch our video walk-through:
This is what your vendor/subcontractor will see when accepting a Truss payment:
Your vendors will receive an email or text notification, where they can click 'Accept Payment'.
When your vendor clicks the 'Accept Payment' button, they will be directed to a secure page where they will first verify their email or phone number.
They will then choose how to receive their funds. Funds can be instantly withdrawn, deposited into a third-party bank account via standard bank transfer, or sent via a mailed check.
To instantly withdraw the funds via bank transfer, your vendor will enter their debit card details through our partner Astra.
To withdraw the funds into a third-party bank account, your vendor can either sign in with their bank online through our trusted partner Plaid, or enter their routing information manually.
If they prefer to receive their funds via check delivery, they will enter their desired mailing address into the field and add to save.
Your vendor will review and confirm the details of their payment, and when ready, select 'Confirm payment.'
The payment is now authorized and they will be redirected to a confirmation page with a downloadable receipt.
Note:
Vendors accepting funds into a third-party bank account via standard bank transfer will take one to three business days to deposit into the selected bank account.
By having vendors connect a bank account, your company will only be able to send money to vendors' accounts - you will not be able to pull money from their accounts.
Instant withdrawals have a 1.5% fee associated, however standard bank transfers and check delivery are free.
Vendors are not required to sign up for Truss to accept a payment.