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What does the vendor see when they receive a multi-bill payment?

Learn what your vendor will experience when you send them a payment through Truss.

Updated over 2 weeks ago

Step-by-step guide:

  1. Vendor receives an email notification

    Vendors receive a single email from you to "Accept Payment Now," even for multiple bill payments.

  2. Click "Get started"
    The vendor clicks the Get started button in the email to open the secure Truss checkout page.

  3. View all available payments
    Once verified, the vendor will see a summary of all payments waiting for them, including the total amount available, the sender's name, payment description, and date.

  4. Select "Accept all payments" or "Select payments"
    The vendor can choose to accept all payments at once by clicking Accept all payments, or click Select payments to choose specific payments they want to accept.

  5. Choose a payment method
    The vendor selects how they'd like to receive the funds. Available options include:

    • Truss Account — Instant · Free (Recommended)

    • Bank Transfer (ACH) — 1 business day · Free

    • Debit Card — Instant · 1.75% fee

    • Mailed Check — 5–7 business days · Free

  6. Review and accept payment
    The vendor reviews the payment details (e.g. amount, sender, date, and payment method) and confirms to accept the payment.

Payment Confirmation via Multi Bill Pay
The vendor receives a payment confirmation. They can also download a PDF receipt for their records.

Need a full walkthrough?

Check out this article or watch the video below:

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