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Setting Up Automated Receivables with Quickbooks Online
Setting Up Automated Receivables with Quickbooks Online

Connect your Quickbooks Online account to automatically import outstanding invoices and create payment requests in Truss.

Updated over a week ago

Watch our video walk-through:


If you have already integrated Quickbooks Online:

  • Click on your profile icon in the top right corner of the Truss dashboard

  • Click 'Settings'

  • Navigate to 'Integrations'

  • Toggle Automated Receivables to 'On'.

  • With Automated Receivables toggled on, you can also customize relevant notifications from the 'Notifications' tab.

  • Adjust email settings to your preferences.

    • "Send me email notifications when an automated invoice has been paid"

      • When 'On', this setting will send email notifications once a payment request has been paid. Email notifications will only send to the user who set up the Quickbooks Online notifications within Truss.

      • "Send automated invoice emails to customers"

        • When 'On', this setting will send Truss invoice emails to your customers as soon as you create a new invoice for them in QBO.

        • If you use Quickbooks Online email notifications or don't want your clients getting automated payment emails, you may want to toggle this to "Off".


If the Quickbooks Online integration is not set up yet:

1) Connect your accounting software

  • Click on your profile icon in the top right corner of the Truss dashboard

  • Click 'Settings'

  • Navigate to 'Integrations'

  • Click 'Connect Accounting Software' and select 'Quickbooks Online'

2) Log in with your Quickbooks Online details.

3) Create a new Chart of Accounts in Quickbooks Online.

  • In QuickBooks, select 'Bookkeeping' then 'Chart of accounts' from the menu (or follow the instructions in this video tutorial)

    Screenshot 2022-11-16 at 10.37.21 AM

  • Click 'New' to add a new account.

  • Select the following settings:

    • Account Type: Bank

    • Detail Type: Checking

    • Name: Truss

  • Choose when to start tracking finances from this account and enter your account balance.

  • Click 'Save and close'.

4) Connect your General Ledger Account in Truss

  • Go back to your Truss account

  • Select your Truss chart of accounts as your 'General Ledger Account'

  • Click next

5) Enable Automated Receivables

  • Toggle Automated Receivables to 'On'.

  • Adjust email settings to your preferences.

    • "Send me email notifications when an automated invoice has been paid"

      • When 'On', this setting will send email notifications once a payment request has been paid. Email notifications will only send to the user who set up the Quickbooks Online notifications within Truss.

      • "Send automated invoice emails to customers"

        • When 'On', this setting will send Truss invoice emails to your customers as soon as you create a new invoice for them in QBO.

        • If you use Quickbooks Online email notifications or don't want your clients getting automated payment emails, you may want to toggle this to "Off".

Your integration is now set up!

Navigate to your Receivables page to view all outstanding invoices and check for any invoices with missing information.

Please note: Only invoices with due dates less than 60 days ago will be imported.

Truss automatically creates payment requests in your payment portal for all outstanding invoices if all the required information is available.

You can learn more about Automated Receivables here.

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