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How do I order a new physical Truss card?
How do I order a new physical Truss card?

Order a physical Truss card to your office or home address in a few simple steps.

Updated over a week ago

Watch our video walk-through:

Step-by-step instructions

Note: After creating a physical Truss card, it takes roughly three weeks for the card to be mailed to your address.

  1. On the top right of the Truss dashboard, click the three dots to access 'Actions'.

  2. Select 'Issue card'.

  3. Select which user you want to issue the card to and click 'Next'.

  4. Select 'Physical Card' as the card option.

  5. Give a nickname to associate with the card.

  6. Select the address where you would like the physical card to be mailed. The default option is your business address, however you can manually change the shipping address.

  7. Review the information, and, if it is accurate, click 'Done'.

  8. Once your card has been delivered in the mail, you will need to activate it.

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