Watch our video walk-through:
If you have already integrated Quickbooks Online:
Click on your profile icon in the top right corner of the Truss dashboard
Click 'Settings'
Navigate to 'Integrations'
Toggle Automated Invoices to 'On'.- If you wish to prevent the automatic sending of invoices, toggle Automated Invoices to 'Off'. This allows you to manage invoice sending manually.
When 'Off', you can manage invoices manually and sync outstanding ones from QuickBooks Online by using the manual "Re-Sync" option, providing greater control over updates.
With Automated Receivables toggled on, you can also customize relevant notifications from the 'Notifications' section in your settings.
Adjust email settings to your preferences.
"Automated Invoices Reconciled"
When 'On', this setting will send email notifications to that user once an invoices has been paid.
Email notifications will only send to the user who set up the Quickbooks Online notifications within Truss.
Troubleshooting:
Clients are not receiving emails from Truss to pay their invoice:
Make sure this global notification setting is toggled "On"
If the Quickbooks Online integration is not set up yet:
Your integration is now set up!
Navigate to your Invoices page to view all outstanding invoices and check for any invoices with missing information.
Please note: Only invoices with due dates less than 60 days ago will be imported.
Truss automatically creates invoices in your payment portal for all outstanding invoices if all the required information is available.
Payments processed via Truss are automatically synced back to QuickBooks Online, which updates the status of the corresponding invoices without requiring manual adjustments.