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How do I cancel an invoice?
How do I cancel an invoice?

You can cancel unpaid invoices if they have not been paid by your client.

Updated over 8 months ago

Cancelling an invoice:

Note: You are only able to cancel an invoice when it is in the Unpaid state and the payment has not started processing. Once a payment has started processing, you can no longer cancel the transaction.

  1. On the left side of your Truss dashboard, click 'Invoices.'
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  2. From the status filter, select 'Unpaid', then click on the invoice you want to cancel.
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  3. From the 3-dot menu in the top right corner, select 'Cancel invoice'.
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  4. If you are sure you would like to cancel this invoice, select 'Yes, cancel.'
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  5. The recipient will no longer be able to accept invoice request.

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