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How are card returns handled?
How are card returns handled?

Card returns are viewable in your Truss dashboard.

Updated over a week ago

Have you currently made a return on your Truss Card and are curious how the return process is handled?
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Under the 'Expenses' page of your Truss dashboard, you will be able to see all of the returns made on your Truss card.
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Important Notes:

  • These returns do not increase the cash balance on your account, they are deducted from the balance due on your credit account.

    • This means, the card repayment to pay your credit balance is reduced by the return amount.

  • Hence you can see the negative balance on your card account, which is essentially a credit for your card account

  • When you make more purchases, refunds will then reduce the amount transferred from your cash account
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